Why Genzeon

Healthcare isn't one of the industries we serve. It's the only one.

Choosing an implementation partner is a risk decision. Exclusive healthcare focus, a dedicated UiPath practice, and delivery scale mean less risk and faster time-to-value — the reasons buyers pick Genzeon.

100+
Healthcare clients served

550+
AI & automation engineers

95+
Clinical domain SMEs

20
Person joint UiPath GTM team

4
Global delivery centers

The difference

Domain experts and engineers — together, on every engagement.

Most automation fails at the point of build, when engineers guess at clinical and financial rules they don’t own. We don’t guess. Every engagement pairs a healthcare operator with an engineer, 1:1.

Echo

Clinical domain operator

Former claims directors, RCM leaders, certified coders, PA/UM nurses, and compliance officers who translate real workflow knowledge into automation logic — and validate it before it ships.

FDE

Forward Deployed Engineer

Automation engineering depth across the full UiPath platform — agents, IXP, orchestration, and human-in-the-loop governance — built to healthcare’s regulated, multi-system reality.

The platform

The full UiPath stack, applied to healthcare's hardest workflows.

Document AI

UiPath IXP

Intelligent document processing across fax intake, clinical documents, credentialing, and claims correspondence — in 60%+ of our engagements.

Agentic

Agents + Agent Builder

Agentic workflows for prior-auth determination, claims-audit classification, enrollment mapping, and fraud/waste/abuse detection.

Governance

Action Center

Human-in-the-loop control for every healthcare-critical decision. Clinical sign-off is always a human step.

Orchestration

UiPath Maestro

Coordinates multi-step workflows spanning EHRs (Epic, Cerner), payer portals, clearinghouses, and compliance platforms.

Backbone

Automation Cloud

HIPAA-compliant deployment backbone for enterprise-scale healthcare automation programs.

Integration

Epic-coexistent

We orchestrate around Epic’s native AI via API/FHIR, EDI X12, and UI automation — no change to the Epic system required.

What we automate

Built for payers, providers, and life sciences.

Named solutions across the workflows where healthcare loses the most time and accuracy — each backed by a live outcome.

Payer operations

  • Prior authorization & utilization management
  • Claims operations & claims audit
  • Payment integrity
  • Provider enrollment & data operations
  • Appeals & grievances
Outcome
Enrollment scaled from 4 payers to 100+ at ≥95% per-form accuracy.

Provider operations

  • Referral management
  • Medical record summarization
  • Revenue cycle (front / middle / back)
  • AR & collections
  • Clinical coding
Outcome
Referral processing from 6 minutes to under 1 — ~2,250 staff hours freed per month.

Life sciences & pharmacy

  • Pharmacy automation
  • Life-sciences manufacturing workflows
  • Claim denial prevention & resolution
  • Regulatory document extraction
  • Medical document review
Outcome
90–95% error-rate reduction on medical-document and PA workflows.

Where AI meets ROI

AI that pays off — and keeps paying.

We don’t report vanity metrics. Value is assessed at intake and reported back quarterly, in the same currency throughout.

45+
AI agents live in production
5,000+
Automation components delivered
90%
60–90% Manual-effort reduction
≥95%
Per-form accuracy
290+
Automations migrated to Cloud, zero disruption

Day 1 is deployment. Day 2 is where value is won.

Adoption doesn’t end at go-live. It’s where our model earns its keep.

Managed service progression

Proof

From manual and disconnected to an enterprise automation factory.

Before

A national healthcare payments leader, scaling without a system.

Provider credentialing, roster validation, network management, and outbound communications were all manual at scale—with no way to prioritize opportunities or prove ROI, and no CoE to sustain growth.

After

A structured automation factory with UiPath.

100+ automations across provider operations, payment integrity, and claims. A CoE with process mining and a prioritization framework, a factory playbook replicated as the enterprise template, and citizen-development capability that lets internal teams keep extending it.

 

UIPath and Genzeon Logo

September 23rd | 5:30–7:30 PM PT | Terrace Pointe Café

HLS Cocktail Reception at UiPath FUSION

Join Genzeon for an evening of connection during UiPath FUSION. Unwind poolside with cocktails, bites, and conversation at our private, invitation-only reception — exclusively for healthcare and life sciences professionals attending FUSION.

Space is limited. If you’d like to join us, reach out, and our team will follow up to confirm your spot.

Request an invitation

Relax, Connect, Collaborate 

Some of the best conversations happen outside the formal agenda. This reception is a chance to reconnect with colleagues, meet new peers, and exchange ideas in a setting designed for genuine connection.

UiPath FUSION 2026

See it live. Or start the conversation now.

Meet the team behind the healthcare automation practice.