Dream Big,
Deliver Excellence

Providing next gen product engineering, AI, data analytics, security, and customer experience

Our Audiences

Genzeon serves many audiences with in the healthcare and retail ecosystem. We build innovative solutions for two of the top 20 payers in the country. We service over 40 of the largest health systems and two large GPOs with our digital platforms Genzeon is a services partner for one of the top PBMs and expanding our health intelligence platform for Life Sciences. Our retail division supports some of the largest U.S. retailers in apparel & fashion and automotive & sports.

Genzeon industry audiences connected in a matrix



Years in Business


Employees Across Four Countries


Healthcare and Retail Clients


NPS Score from 2023 CSAT

Core Technology Expertise

Focused on delivering innovative solutions using digital, data, and AI technologies for healthcare and retail, enhancing customer experiences.

With four major practice areas and two platforms, HIP One and CompliancePro Solutions, Genzeon stands ready to support organizations with their technology and people needs.

Featured Case Study

Digital Transformation of ROI Business


Digital disruption and interoperability regulations, such as the 21st Century CURES Act, are rapidly changing the ROI landscape – reducing data costs, empowering patients, mandating API exchange. Not transforming now means lower quality data, higher costs, lack of scalability.

Read MoreAll Case Studies

Our People

Leadership Team

Headed by some of the brightest, boldest, and sharpest heads in the industry, the Genzeon management and the executive committee
bring deep business insight with the multifaceted corporate vision to deliver sustainable, sensible technology solutions to customers globally.

Venkat Thumula Genzeon

Venkat Thumula

Founder and Executive Chairman

As Founder and Executive Chairman of Genzeon, Venkat Thumula provides the vision and leadership to help realize our highest potential: for our employees, our company, and most importantly, our customers. He understands that creating maximum long-term value for our customers requires a combination of technical expertise, innovation, and a customer-centric approach founded on a solid understanding of their business domains. He has used this approach to build exceptional teams with deep technical and functional expertise in healthcare and retail management and make Genzeon a trusted business partner providing IT and digital transformation solutions.

Before Genzeon, Venkat spent a decade at Allscripts, a Fortune 500 healthcare IT provider. He led the design and development of several significant products and was instrumental in their adoption and implementation at some of the leading hospitals in the U.S.. Beyond the global team leadership and technical experience he gained; he developed invaluable understanding and insights into the end-user perspectives in the industry. He began his career shadowing doctors and nurses in the hallways of hospitals, where he learned their needs and functions firsthand. He came away with a conviction that this knowledge was the other essential part of any genuinely transformative technology solution.

Venkat earned an MBA, Leadership in Healthcare from Yale University, a Master of Science in Computer Science from the University of South Alabama, and a Certificate in Business Essentials/Entrepreneurship from the Wharton Business School of the University of Pennsylvania. He enjoys spending time with family, giving back by mentoring young people, playing Racquetball, and of course, following the Philadelphia Eagles and the 76ers.

Ilanko Kumaresan


Ilanko Kumaresan is the CEO of Genzeon and brings extensive experience as a proven business transformation leader in healthcare, including more than 30 years at McKinsey & Cognizant Technology Solutions, TCS, and Wipro.

Most recently, he served as Senior Advisor at McKinsey & Co. He worked closely with CEOs of tech service companies that served healthcare, PE firms, and product companies, advising them on strategy & execution.

Previously, he worked at Cognizant for 25 years in multiple different roles. During Ilanko’s last role at Cognizant, he served as a member of the executive leadership team as SVP and Global Practice Leader for Enterprise Platforms & Apps. Prior to his SVP role he served as VP, Healthcare practice for 15 years. Ilanko built a $1b+ business unit across payers, providers, PBMs, TPA and healthcare product companies.

Vikram Pendli


Vikram Pendli is our Chief Technology Officer (CTO) for Genzeon. He is responsible for Genzeon’s technology strategy and solution architecture initiatives. Vikram’s primary focus is helping clients build a digital roadmap to transform their businesses. As an industry consultant, he has deep expertise in designing, developing, and architecting cloud solutions for Public Clouds (Azure and AWS) and Hybrid Clouds. He has complete exposure to Azure cloud services, including PaaS, IaaS, Storage, Business Analytics, Virtual Networking, Data Analytics, Artificial Intelligence, and Machine Learning.

Before joining Genzeon, Vikram led the database architecture team at Allscripts for their Sunrise suite of products. He spent 11 years with Allscripts; he played multiple roles as a technology leader and led the Sunrise Performance, Scalability, Reliability, and Security (PSRS) team. He developed an operational and field strategy to resolve critical escalations from hospitals.

Vikram has a master’s degree in Computer Science from Clemson University and an undergraduate degree from India. Before Allscripts, he started his technical career at Microsoft, working with the SQL Server group. This allowed him to implement high-performing enterprise scale systems at multiple fortune 500 companies. When he is not working, he enjoys spending time with his family and reading books.

Balakrishnan Shanmugham

Chief Delivery Officer

As Genzeon’s Chief Delivery Officer, Bala provides leadership from strategic planning through execution to ensure consistent, high-quality delivery of services to our global clients. He oversees the end-to-end delivery process to ensure client satisfaction, drive strategic scale-up of our organization and foster an environment that encourages innovation, collaboration and excellence. Bala has an excellent track record spanning three decades in successful execution of all aspects of large scale IT delivery with consistent above-par customer satisfaction, operations excellence and talent development.

Bala led the swift scaling up of AT&T Customer Technology India Development Center. Prior to that, he led talent supply chain consulting for Tech sector clients of EY India, headed Global Operations at Mindtree and was the Chief Operations Officer at Rage Communications which delivers digital marketing services. Prior to these roles, he spent 15 years at Cognizant, where he built multiple large high-performance delivery teams for key clients and transformed workforce management, learning & development capabilities across the globe before leading the global delivery for 2 key verticals: Information, Media & Entertainment and Communications.

Bala started his career at Tata Consultancy Services where he started as a developer and spent 10 years managing the delivery of a large development programs. Bala holds a B.Tech degree from the Indian Institute of Technology, Madras and a Masters in Science from the University of Southern California, USA. He and his wife Indira, reside in Chennai.

Lolitha Bose, Genzeon, SVP, Operations & Transformation

Lolitha Bose

SVP, Operations & Transformation

Lolitha Bose is SVP of Operations and Transformation for Genzeon. Lolitha is responsible for developing the organization’s long-term strategy and strategic planning and executing the highest impact cross-functional solutions that transform operations through technology, culture, and processes. Before joining Genzeon, Lolitha served as Product and Technology Operations leader at Greenway Health, where she drove operational efficiency and strengthened processes to improve the overall business outcomes. Lolitha strongly aligns her values with the Genzeon core values of Agility and Accountability.

As an agile leader, she is always ready to navigate new waters and chart recent successes while inspiring transformation. She also values accountability as it builds trust within teams, creates respect between clients, leaders, and employees, and promotes a sense of fairness.

Lolitha holds a Master of Business Administration and a bachelor’s degree in Business Administration from the University of Florida. She had also served as a board member of the Project Management Institute (PMI) for the Tampa Bay Chapter. When she’s not working, she enjoys spending time and traveling with her family.

Harsh Singh

GM – Healthcare

As the General Manager of Healthcare, Harsh is responsible for leading the Genzeon healthcare practice. Prior to Genzeon, Harsh has spent 20 years focused on removing inefficiency by utilizing technology, process and business model innovation in healthcare with leadership roles for Fortune 500 companies and SaaS startups, including Aetna, Anthem, and crankfrog. He is dedicated to creating value for our healthcare clients, driving ROI through technology and process innovation.

Mike Pietig

SVP, Digital Health & Strategy; GM - Privacy and Security

As SVP of Digital Health and Strategy, Mike is responsible for ensuring the Genzeon healthcare clients have the solutions they need to deliver exceptional experiences to their consumers. Mike has spent the last two decades of his career sharing his passion for healthcare with providers, payers, and other healthcare IT companies. He has worked with and held leadership roles at nationally recognized organizations including Cleveland Clinic, Hazelden Betty Ford and Leidos.

Prashant Krishnakumar

VP, Digital, Data, and AI Engineering

Prashant leads the Genzeon Intelligent Automation practice. He has 20+ years of experience as a technology leader with 18+ years in the healthcare industry. Prior to joining Genzeon, Prashant spent 15+ years at Anthem where he held multiple leadership roles including leading the Automation COE. Prashant has an MBA from Yale School of Management with a concentration in healthcare.

Avery Amaya

Vice President of Strategy & Growth, Retail

Avery Amaya is the Vice President of Strategy & Growth for retail at Genzeon, supporting digital transformation with some of the top retail brands in the world. His extensive experience in digital commerce and retail includes serving as Chief Revenue Officer at Workarea Commerce, VP of Operations and

Marketing at KEE Action Sports, Vice President of Sales for VTEX, and Regional Vice President for Retail at OSF Digital. Avery has worked with many enterprise and mid-market brands, including URBN, Sleep Number, Reformation, World Market, James Avery Jewelers, Nasty Gal, The Bouqs, Lonely Planet, Costume SuperCenter, Cosmo Music, Ren’s Pets, Woodcraft, Paragon Sports.

Avery volunteers with several Philadelphia-area community groups, including the Drexel EMBA Alumni Board. He coaches wrestling and assists with Rose Tree Optimist Lacrosse Club and the non-profit Warhorse Lacrosse Club. He holds a B.A. in international affairs from the University of Northern Colorado and an E.M.B.A. from Drexel University.


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