Podcast Feature: Microsoft Generate Now – REVA, Patient Engagement

Introduction

Inside Generative AI Transformation: Ilanko Kumaresan on Generate Now

The Generate Now podcast, hosted by Microsoft’s James Caton, has quickly become a go-to series for leaders navigating the fast-evolving world of generative AI. Each episode brings listeners behind the curtain, spotlighting how global organizations are turning Azure AI, Copilot, and agentic technologies into real business outcomes—from infrastructure strategy to industry transformation. 

Recent conversations have featured voices from across the ecosystem—leaders at Wipro exploring data readiness and AI differentiation, Accenture discussing sovereign cloud strategy, and innovators from Pinecone and Aquant unpacking how to scale AI without operational complexity.  The throughline is clear: AI is no longer theoretical—it’s operational, measurable, and reshaping entire industries.

In the latest episode, Caton sits down with Genzeon CEO Ilanko Kumaresan to explore what that transformation looks like in healthcare.

Full Video Podcast

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Conclusion

Ilanko shares a compelling perspective on one of healthcare’s most persistent challenges: revenue leakage. With estimates suggesting that up to 11% of claims are underpaid, the conversation dives into how Genzeon is tackling this issue through REVA, an intelligent agent built on Microsoft Copilot technology. 

Beyond revenue cycle innovation, the discussion expands into patient engagement powered by Microsoft Nuance, the growing importance of health intelligence, and how a connected Microsoft ecosystem enables scalable, real-world AI adoption. 

The result is a focused, insight-rich episode that doesn’t just explore what’s possible with AI in healthcare—but what’s already happening.