New Vision as an AI-Powered Healthcare Automation Leader
4 mins read
New direction sharpens our focus on AI innovation, healthcare platform solutions, and strategic partnerships with UiPath, Microsoft, and Databricks
Genzeon, a longtime digital transformation partner to healthcare organizations, revealed a major evolution of its business strategy: the company is exclusively focused on the healthcare industry, delivering AI-powered automation and platform solutions that redefine how healthcare operates, connects, and delivers.
With this sharpened focus, Genzeon brings together deep domain knowledge, data expertise, and next generation engineering to address healthcare’s most urgent challenges — from manual prior authorization and administrative burdens to patient experience and regulatory complexity.
“This is a defining moment in Genzeon’s journey,” said Ilanko Kumaresan, CEO of Genzeon. “By focusing all our energy and innovation on improving access and affordability in the the healthcare industry, we are uniquely positioned to lead with purpose and precision. Our AI-driven automation capabilities are already transforming how health systems and payers operate behind the scenes, while our platforms and services help improve outcomes across the ecosystem. This is the future of healthcare — streamlined, scalable, and intelligently automated.”
Services Investments in Healthcare
Genzeon helps their clients by offering services in AI, Automation, Data and Engineering specific healthcare solutions for clients. As part of this strategic shift, Genzeon has deepened its investment in partnerships, data modernization, and AI innovation. With more than 10% of Genzeon’s global workforce now dedicated to AI research, development, and implementation, the company is accelerating the adoption of secure, scalable, and ethically deployed AI across its client facing solutions.
- AI Deployments – In the last six months, Genzeon has completed and deployed physician and nurse AI copilots for healthtech and payer clients, to speed up decision making and operational efficiency.
- Microsoft – Genzeon has begun work for healthcare clients using Microsoft‘s AI-infused products, Patient Engagement Solutions (PES) and Dragon.
- UiPath – The company was also recently recognized as a UiPath Agentic Automation Fast Track Partner, a distinction awarded to select partners that demonstrate advanced capabilities in building and deploying AI-native automations.
- Data Modernization – Leveraging new relationships with Databricks and other industry leaders, Genzeon has engaged in improving data pipelines, data visualization, modernization and migration initiatives for healthcare clients.
Platform Focus, Results Oriented
Genzeon’s end-to-end healthcare portfolio is built around three platform-based solutions:
- HIP One – A single-source digital transformation platform that combines intelligent automation, EHR integration, workflow optimization, and service management to help hospitals operate smarter.
- CompliancePro Solutions – A leader in healthcare compliance and privacy automation, offering solutions that simplify and safeguard regulatory reporting, auditing, and risk management.
- Patient Engagement Solutions – Tools and technologies that drive personalized, connected patient journeys—from appointment scheduling to omnichannel communication and real-time feedback.
“Our mission is to reimagine the healthcare experience through intelligent technology,” said Harsh Singh, GM, Healthcare at Genzeon. “We’re not just automating tasks — we’re building smarter and safer systems that let payers and providers focus on delivering care, not complexity. This realignment allows us to go deeper with our clients, act faster on innovation, and stay ahead in an industry that deserves better tools.”
This evolution follows the successful spin-off of Genzeon’s retail division, which now operates independently as Moxie Retail, continuing to serve fashion, CPG, and specialty retailers under a distinct brand identity. This strategic move ensures that both entities—Genzeon and Moxie—can focus on their markets with clarity and commitment.
About Genzeon
Genzeon is an AI-powered automation company exclusively serving the healthcare industry. With deep expertise in intelligent automation, data engineering, and digital modernization, Genzeon partners with providers, payers, and healthtech organizations to build smarter operations, stronger compliance, and more connected patient experiences. The company’s platform solutions — HIP One, CompliancePro Solutions, and Patient Engagement Solutions — empower healthcare organizations to scale innovation, reduce costs, and transform outcomes with confidence.
To learn more, visit www.genzeon.com.
