At Genzeon, we support retailers on their journey of digital transformation. As a global delivery partner, we scale quickly to support the evolving needs of innovation and legacy systems.
Agile, Omnichannel Strategy
Apparel & Apparel Rental
Enhance customer UI/UX by streamlining backend retail operations.
Marine Products
Continuous communication and seamless customer service from check-in to check-out.
Retail Pharmacy
Secure sensitive medical data storage and automate order fulfilments.
FMCG & CPG
Automated procurement pipelines & quality checks for operational ease.
Retail Furniture & Wholesale
Cutting edge AI-powered user experiences for enhanced engagement.
Dynamics ERP
Powerful, Flexible ERP
Solutions for the Retail Industry
Microsoft Dynamics 365 Commerce is a cloud-based business application that helps you to build and manage your online store, optimize your product catalog, manage inventory and orders, and provide a seamless shopping experience across all channels.
Cloud Enablement
Accessibility is a Key Differentiator in
the Modern Workplace
Genzeon provides scalable computing power with cloud enablement tools from Microsoft Azure and Amazon Web Services (AWS). Reduced overheads, reduced physical infrastructure, better security all lead to high-value ROI.
Retail Launch Kit
Customized Turnkey Solutions for
Rapid Implementation of New Technology
Genzeon’s Retail Launch Kit solutions for the retail industry expedite the implementation of new services and technology upgrades. Our experts can build and rapidly deploy an end-to-end solution for your growing retail enterprise, e-commerce website, the point-of-sale system, order management, warehouse management, finance, operations, and more.
Retail IT
Solutions
Influencing the Retail Ecosystem
with our Cutting Edge Enhancements
With our retail IT solutions you can achieve superior
performance at every stage of the retail pipeline,
from procurement to product delivery. We help convert data
insights into technological outcomes to support an integrated
experience for all stakeholder touchpoints.
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Key Retail Operations
We leverage our people, our processes, and cutting-edge technology to ensure
the success of your retail enterprise projects. Here are some of the ways
we can help your business grow.
Order
Management
Order Management
Expedite error-free multiple-order fulfillment with automated order lifecycle
- Salesforce OMS, IBM Sterling, Blue Yonder LOF, D365
- Multi-brand, multi-tenant model
- Service-oriented architecture
- Microservices
E-Commerce
and POS
E-Commerce and POS
Sustained customer engagement aimed at online and
O2O conversions
- Customer engagement cloud services
- Managing stock and price of the product
- eCommerce
- Omnichannel (BOPIS, SFS, Ship-to-store)
- Inventory management
- Salesforce Commerce
Integration
Integration
Data and application integration on one platform
for strategic omnichannel retail
- TIBCO, Mulesoft, Azure Integration services
- POS eCommerce
- Security integration
Business
Intelligence
Business Intelligence
Leverage data insights and predictive analytics
to optimize your everyday operations
- Data analytics and smart dashboard view
- Qlik focuses on ease of use
- Benefits from using in-memory technology in business
analytics - Provides flexible and robust security provisions
Warehouse
Management
Warehouse Management
Have complete control of your entire inventory and
associated resources on one console
- Vendor management
- Transportation execution
- Inventory management
- Cloud-based warehouse management
Supply
Chain
Supply Chain
Smart, automated supply chains built to minimize
complexity and maximize delivery
- SCM consulting
- SCM implementation & upgradation
- SCM integration
- Development & customization
- Data migration
- SCM testing & support
Building smart retail environments that respond to stakeholder need.
Optimize
In-store & Digital
Experiences
Understand, respond to, and create
personalized multi-channel customer
experiences that drive greater
engagement and conversions.
Intelligent
Supply Chains
Use visibility and analytics to
build end-to-end supply chains
that can react to customer demand,
inventory, and supplier fluctuations.
Common Data
Platform
Structure siloed data into data
warehouses, unlocking insights
that improve operations, drive
cost efficiencies, and evolve processes.
Secure
Customer Data
Safeguard highly sensitive
customer data and PII against
data breaches and cybersecurity
threats, with encryption
and gateway firewalls.
Compliance with Industry Standards
Stay current with changing
industry regulations, facilitate
SOC2, GDPR, and PCI compliance,
to successfully navigate audits.
Value Miners
Bring efficiency and optimization
across your application stack, and
business operations to deliver
the best cloud economics, and ROI.
Engage with your customers better. Call us now.
Meet with the Genzeon Retail Team
Avery has professional experience in sales, sales management, marketing, demand generation, B2C & B2B ecommerce, brand development, retail, logistics & distribution, manufacturing, and strategic partnerships. He has worked with teams, partners and customers in the US, Canada, South America and Western Europe.
Vikram Pendli is our Chief Technology Officer (CTO) for Genzeon. He is responsible for Genzeon’s technology strategy and solution architecture initiatives. Vikram’s primary focus is helping clients build a digital roadmap to transform their businesses. As an industry consultant, he has deep expertise in designing, developing, and architecting cloud solutions for Public Clouds (Azure and AWS) and Hybrid Clouds. He has complete exposure to Azure cloud services, including PaaS, IaaS, Storage, Business Analytics, Virtual Networking, Data Analytics, Artificial Intelligence, and Machine Learning.
https://www.linkedin.com/in/saurabh4582/
Frequently Asked Questions
Do you have a team of retail experts who can make sense of our data, and help us understand how to improve our business?
Genzeon has industry-specific experts from industries including but not restricted to Healthcare, Retail, and Financial Services. We have a combined expertise of over 100 years in the ITES of said industries. Not only do they act as effective facilitators between Genzeon and our clients, but they help us create industry-specific solutions that address your pain points. They are well equipped to understand and manipulate your data to improve your business.
Do we need a distinct Accounting Information System for our Retail business?
There are 3 distinct Information Systems in Retail. Setting up a Retail POS, or complete Retail ERP usually includes all three systems, but you do have the choice to opt-out of systems and features that you may need. There is the Inventory Management System, Customer Relationship System, and the Accounting Information System. Accounting information systems are designed to support all accounting functions and activities including auditing, financial accounting & reporting, managerial/ management accounting, and tax. The most widely adopted accounting information systems are auditing and financial reporting modules.
How does Technology help in making our brand more accessible?
According to the CDC, one out of four Americans has a disability. Retail businesses need to accommodate their needs to create the best customer experience by focussing on accessibility. Not just for those who have disabilities. For example, captions enable those with hearing impairments to understand what’s happening in a video. This same feature allows people to watch videos in both quiet and noisy environments. Technology brings such nuances to light and helps enforce them with ease, expanding your client base and conversions.
How can groupware enable better retail services?
Groupware is a technology that provides support for work in a group. Using a combination of Cloud, application development, and networking, this technology is referred to as collaborative technology. This technology facilitates communication, cooperation, coordination, problem-solving, and negotiations among internal as well as with the external workgroup. Groupware is essential for all modern retail organizations for multiple locations to be on the same footing and create uniform customer experiences.
